Reading Time: 2 minutes

Presentation Zen is a blog I’ve been following for some time; it’s written by Garr Reynolds, who is an evangelist for clear visual communications – presentation skills, in other words. In an interesting post from April this year, Garr talks about the increasing wave of “slideuments” – documents masquerading as collections of slides. You know … Read more

Are dashboards useful?

Reading Time: 3 minutes

There’s an interesting post over on Marketing & Graphic Design ROI which raises the point that web analytics dashboards can do more harm than good in some cases, by encouraging users to focus on (and get excited about) metrics that are not necessarily the most important ones that they should be measuring (Joseph cites an example … Read more

J.L. Halsey Acquires ClickTracks and Hot Banana

Reading Time: < 1 minute

News reaches me that marketing technology & services firm J.L. Halsey has acquired ClickTracks and Hot Banana. It looks like J.L. Halsey is rounding out their e-marketing management & analysis capabilities. They’ll need to keep acquiring, though – I predict they’ll go for a bid management tool next. The Search Works, perhaps? The acquisition also … Read more

Want to buy Kiko?

Reading Time: 2 minutes

In a piece of rather sad news for the AJAX/Web 2.0 movement, online calendaring application vendor Kiko is putting itself up for sale for $50,000, via (of course) eBay. Seems that they couldn’t get traction in their space and so have decided to throw in the towel. The founders of Kiko have written some interesting … Read more

What were they thinking?

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By now the story that AOL has released the search phrases used by over half a million of its users has gone round the web a hundred times. AOL themselves have admitted that they screwed up in letting this data out into the public domain in what was, apparently, an honestly-meant attempt to reach out … Read more

So Much Fanfare, So Few Hits

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Interesting article in Newsweek about whether Google will succeed with its non-search products, and an interesting counterpoint blog post on why it dosesn’t matter. (Thanks to Slashdot for the heads-up)

Going up in the world

Reading Time: 4 minutes

I’m writing this post from 33,000 feet in the air, about half of the way into a flight from London Heathrow to Seattle. My watch (still on London time) says it’s 10pm – the clock on my computer (Seattle time),2pm. So part of me is telling me that I should be getting on with work, … Read more

Another day, another tool…

Reading Time: < 1 minute

My quest for the perfect blogging tool may be of limited interest to anything to anyone other than me, but I’m excited today to learn of the release of Windows Live Writer, a new tool from my colleagues in the Windows Live team which makes it easy (at least I hope so – this is my … Read more

Blogging from Word

Reading Time: < 1 minute

So, I haven’t posted on this blog in a while – must try harder. My only excuse is that I’ve been away on holiday for a few weeks (after finishing at Foviance) and then running around a little getting new laptops etc up and running now that I’m on board at Microsoft. Or maybe it’s … Read more


Reading Time: 2 minutes

So here’s some news. After spending the first 36 years of my life in the UK, and the past six working for Foviance (formerly WebAbacus) in London, in October I (and my family) will be off to Seattle for a few years. The reason? A great job opportunity with MSN, as Director of Customer Intelligence. … Read more